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Help Center

Find answers to common questions and get support for your chatbot needs.

Getting Started

Learn how to set up and configure your first chatbot.

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Contact Support

Get help from our support team via email or chat.

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Documentation

Detailed guides and API documentation.

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FAQs

Answers to frequently asked questions.

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Getting Started Guide

Step 1: Create Your Account

Sign up for a free account to get started. You'll need to verify your email address to activate your account.

Step 2: Create Your First Bot

Navigate to the Bots section in your dashboard. Click "Create Bot" and give it a name and description. This will be your AI-powered chatbot.

Step 3: Train Your Bot

Upload documents (PDF, DOCX, TXT) or enter content directly. Your bot will learn from this content to answer questions accurately.

Step 4: Deploy Your Bot

Get your embed code or WordPress plugin token from the Integrations section. Add the chat widget to your website and start engaging with visitors!

Video Tutorial

Watch our step-by-step video guide to set up your first chatbot in under 5 minutes.

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Frequently Asked Questions

How do I create a chatbot?

Sign up for an account, navigate to the Bots section, click "Create Bot", and follow the setup wizard. You can customize your bot's personality, upload training documents, and configure the chat widget.

What file formats are supported for training?

We support PDF, DOCX, TXT, CSV, and JSON files. You can upload multiple documents to train your bot on your custom content.

How do I add the chatbot to my WordPress site?

Install our WordPress plugin, generate an authentication token from your dashboard, and configure the plugin with your bot's token. The chat widget will automatically appear on your site.

What are the pricing plans?

We offer multiple plans with different limits on monthly conversations, number of bots, and storage. Visit our pricing page or dashboard to see plan details and upgrade options.

Can I customize the chat widget appearance?

Yes! You can customize colors, position, greeting message, and more from the bot settings in your dashboard.

My bot is not responding correctly. What should I do?

First, check that your bot is trained with relevant content. Make sure the training documents are clear and contain the information your visitors are asking about. You can also adjust the bot's system prompt to improve responses.

How do I enable human handoff?

Human handoff allows visitors to request a live agent. Enable it in your bot settings and configure when the handoff should be triggered (e.g., on specific keywords or after a certain number of messages).

Still need help?

Our support team is here to help you with any questions or issues.

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