Welcome to BotVee AI ("we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of our website, software, and AI-powered services.
By accessing or using BotVee AI, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Eligibility
You must be at least 18 years old to use our services. By using BotVee AI, you confirm that you have the legal capacity to enter into this agreement.
2. Services
BotVee AI provides:
- AI chatbot solutions
- Automation tools
- Customer interaction systems
- Related software services
We may modify, update, or discontinue any part of the service at any time without notice.
3. Account Registration
To use certain features, you may need to create an account. You agree to:
- Provide accurate information
- Keep your login credentials secure
- Be responsible for all activity under your account
We are not responsible for unauthorized access due to your negligence.
4. User Responsibilities
You agree not to:
- Use the service for illegal purposes
- Upload harmful, abusive, or misleading content
- Attempt to hack, disrupt, or reverse engineer the system
- Use the platform to send spam or unauthorized messages
You are fully responsible for the content and data you use within the platform.
5. AI Usage Disclaimer
BotVee AI uses artificial intelligence to generate responses. You understand and agree that:
- AI responses may not always be accurate
- AI outputs are for informational purposes only
- We are not liable for decisions made based on AI responses
6. Payments & Billing
We offer both free and paid plans.
- Payments are processed through Stripe
- Fees are billed as per the selected plan
- All payments are non-refundable unless stated otherwise
Failure to pay may result in suspension or termination of your account.
7. Subscription & Termination
We reserve the right to:
- Suspend or terminate accounts that violate these Terms
- Modify or discontinue services
You may stop using the service at any time.
8. Data & Privacy
Your use of our services is also governed by our Privacy Policy. You retain ownership of your data, but grant us the right to process it to provide our services.
9. Third-Party Services
Our platform integrates with third-party services, including:
- OpenAI
- Supabase
- Vercel
- Stripe
We are not responsible for the actions, policies, or services of third-party providers.
10. Intellectual Property
All content, software, and materials provided by BotVee AI are the property of BotVee AI. You may not:
- Copy, modify, or distribute our software
- Reverse engineer or resell our services
11. Limitation of Liability
To the maximum extent permitted by law, BotVee AI shall not be liable for:
- Indirect or consequential damages
- Loss of data, profits, or business
- Errors in AI-generated responses
Your use of the service is at your own risk.
12. Disclaimer of Warranties
Our services are provided "as is" and "as available". We do not guarantee that:
- The service will be uninterrupted
- The service will be error-free
- The results will be accurate or reliable
13. Indemnification
You agree to indemnify and hold harmless BotVee AI from any claims, damages, or liabilities arising from:
- Your use of the service
- Your violation of these Terms
- Your content or data
14. Governing Law
These Terms are governed by the laws of Pakistan. Any disputes shall be resolved under the jurisdiction of Pakistan.
15. Changes to Terms
We may update these Terms at any time. Continued use of the service means you accept the updated Terms.
16. Contact Us
If you have any questions, please contact:
📧 Email: support@botvee.ai
🌍 Location: Pakistan