1. Acceptance of Terms
By accessing and using this service, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our service.
2. Description of Service
We provide an AI chatbot platform that enables users to create, train, and deploy chatbots on their websites. The service includes bot creation, document training, WordPress integration, and analytics.
3. User Accounts
To use our service, you must:
- Create an account with accurate information
- Be at least 18 years old
- Maintain the security of your account
- Not share your account credentials
- Notify us immediately of any unauthorized use
4. Acceptable Use
You agree not to use the service to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Distribute malware or harmful code
- Harass, abuse, or harm others
- Collect user data without consent
- Impersonate others or misrepresent affiliation
5. Content and Data
You retain ownership of content you upload to our service. By uploading content, you grant us a license to use, store, and process that content solely to provide the service to you.
6. Payment Terms
Paid plans are billed on a subscription basis. You agree to pay all fees according to the pricing and payment terms in effect at the time. Fees are non-refundable except as required by law.
7. Service Limits
Your plan includes limits on monthly conversations, number of bots, and storage. Exceeding these limits may result in service interruption or additional charges.
8. Termination
We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
9. Disclaimer of Warranties
The service is provided "as is" without warranties of any kind. We do not guarantee that the service will be uninterrupted, secure, or error-free.
10. Limitation of Liability
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.
11. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the service or violation of these terms.
12. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of material changes. Continued use after changes constitutes acceptance of the new terms.
13. Governing Law
These terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions.
14. Contact
For questions about these Terms, contact us at:
legal@smartchat.com