Conversations that feel human, trained on your business
Point Botvee at your website or upload PDFs, docs, and FAQs — it builds a knowledge base from your actual content and answers only from what it knows. It follows the thread, reads intent and sentiment, and replies in the customer's language.
- Trains on your website by URL
- PDF, document & FAQ upload
- Context-aware, intent & sentiment reading
- Replies in the customer's language — incl. Urdu
- Test playground before going live
- Retrain anytime as content changes
Capture, score, and book — inside the conversation
Botvee collects contact details naturally mid-chat, scores every lead 0–100 against a documented rubric (cold / warm / hot), and books meetings straight into Google Calendar with a Meet link attached.
- In-conversation lead capture
- 0–100 lead scoring — cold, warm, hot
- Google Calendar booking with Meet links
- Services with buffers & party size
- Lead & booking export to Google Sheets
Sarah Chen
TechCorp
James Wilson
RetailCo
Priya Patel
StartupX
AI Qualification Score
See how your AI Agent is actually performing
Conversations, resolution rates, response times, and satisfaction in one dashboard — with AI and human activity tracked separately, so you know exactly which side of the operation needs attention.
- Conversation & resolution analytics
- AI vs human activity, charted separately
- CSAT scores and star ratings
- Response-time tracking
- Issue reporting overview
910
Conversations
25
Leads Captured
92%
Resolution Rate
3s
Avg Response
Automation built for online stores
For Shopify and WooCommerce stores, Botvee goes beyond answering questions: it tracks orders with live courier status, recovers abandoned carts with multi-touch sequences, confirms COD orders before dispatch, and alerts shoppers when stock returns.
- Order tracking with live courier status
- Abandoned-cart recovery sequences
- Cash-on-delivery confirmation
- Back-in-stock alerts
- Post-delivery follow-ups
- Browse-abandonment recovery
Visitor sends message
Widget on your website captures the query
AI processes intent
NLP engine analyzes language, sentiment & context
Smart routing logic
Lead score > 80 → sales · Support → AI resolve
Sync to CRM
Auto-create contact, log interaction, tag lead
Notify your team
Slack alert, email digest, or webhook trigger
Resolved or escalated
Auto-resolved, or handed to a human with context
One agent, everywhere your customers are
Install on any website with one line of code, or use the WordPress plugin and Shopify integration. Then extend the same agent to WhatsApp, Telegram, and email — every conversation lands in one inbox.
- Website widget — one-line install
- WordPress plugin & Shopify app
- WhatsApp & Telegram conversations
- Email with AI drafting & approval modes
- One shared inbox for every channel
Website Widget
0 messages
WordPress
4600 messages
Telegram
254 messages
32 messages
Shopify
173 messages
Gmail
0 messages
Unified Inbox
All channels feed into a single dashboard. One AI brain. One conversation thread. Zero context switching.
The AI knows its limits — your team gets the context
When a conversation needs a person, it escalates to your shared team inbox with the full transcript and an AI-written brief. Agents claim conversations, take over live mid-chat, and the AI resumes when they're done.
- Escalation with full transcript + AI brief
- Shared team inbox with claiming
- Live takeover mid-conversation
- Roles: owner, admin, agent, viewer
- Issue tracking with status & assignee
- Customer notes & tags
Escalating to Human...
Transferring full context & history
Context Transferred:
Your data stays secure and private
Conversations are encrypted in transit and access-controlled at rest. Dashboard accounts are protected by TOTP two-factor authentication with recovery codes, and your content is used only to answer your own customers.
- Encrypted communication
- Two-factor authentication (TOTP)
- Role-based access control
- No data selling — ever
- Privacy by design
Encrypted communication
Conversations travel over encrypted connections
Secure data storage
Conversations and training data stored securely
Access control
Only your team can view your conversations
Private by design
Built with privacy in mind from the start
No data selling
Your data is never sold or shared
Your data, your agent
Used only to improve your AI Agent
Every feature, in detail
The full platform, documented — what each capability does and how it works. No add-on modules, no surprise SKUs.
AI answers & training
How the AI Agent learns your business and talks to customers.
Website training by URL
Paste your website address and Botvee crawls it, builds a knowledge base from your pages, and answers only from that content.
Document & FAQ upload
Upload PDFs, Word documents, and FAQs. Botvee extracts the text and folds it into the same knowledge base as your website content.
Context-aware conversation
The agent follows the thread — it understands intent and sentiment, remembers what was already said, and adapts its answer to the conversation.
Language matching
Replies in the language the customer writes in — including Urdu and Roman Urdu — without any per-language setup.
Test playground
A private sandbox where you chat with your own agent before it goes live, so you can check its answers and tone first.
Retrain anytime
Content changed? Re-crawl your site or replace documents and the agent answers from the new material.
Channels & installation
One agent, every place your customers already are.
Website widget
One line of code on any site. The widget matches your brand — colors, logo, and welcome message are all configurable.
WordPress plugin
A dedicated plugin installs the agent on WordPress sites without touching code.
Shopify integration
Connects to your Shopify store via OAuth, so the agent knows your products and orders.
Customers message your WhatsApp Business number; the agent answers there with the same knowledge base.
Telegram
Connect a Telegram presence and conversations flow into the same inbox as everything else.
Email — Gmail & SMTP
Receives and answers customer email. You choose the mode per category: AI drafts for your approval, sends directly, or stays off — with working-hours limits.
Leads, bookings & sales
Turning conversations into pipeline while you sleep.
In-conversation lead capture
The agent collects names, emails, and phone numbers naturally during the conversation — no interruptive forms.
Lead scoring (0–100)
Every lead is scored against a documented rubric and bucketed cold, warm, or hot, so sales works the hottest first.
Meeting booking with Google Calendar
Visitors book appointments inside the chat. Events land on your Google Calendar with a Meet link attached automatically.
Booking services
Define services with duration, price, buffer minutes between appointments, and maximum party size.
Google Sheets export
Leads and bookings log to a spreadsheet you own, ready for whatever workflow comes next.
Visitor & session tracking
See who is browsing, what they viewed, and their conversation history when they return.
E-commerce suite
Purpose-built automation for Shopify and WooCommerce stores.
Order tracking
Customers ask "where is my order?" and get a live answer — with real-time courier status from TCS, Leopards, PostEx, Trax, Call Courier, and M&P.
Abandoned-cart recovery
When a cart is left behind, Botvee follows up with a multi-touch recovery sequence to bring the customer back.
COD confirmation
Confirms cash-on-delivery orders with the customer before dispatch, cutting fake and refused deliveries.
Back-in-stock alerts
Shoppers register interest in sold-out products and get notified automatically when inventory returns.
Post-delivery follow-ups
After an order arrives, Botvee checks in — collecting feedback and opening the door to repeat purchases.
Browse-abandonment recovery
Visitors who viewed products but never carted get a gentle nudge based on what they looked at.
Team & human handoff
The AI knows its limits — and your team gets full context.
Human handoff with an AI brief
Escalations arrive with the full transcript plus an AI-written summary of the situation, so agents never ask customers to repeat themselves.
Shared team inbox
All escalated conversations in one queue. Agents claim a conversation so two people never answer the same customer.
Live takeover
An agent can step into any conversation mid-stream; the AI pauses while a human has the floor and resumes after.
Roles & permissions
Owner, admin, agent, and viewer roles scope exactly what each teammate can see and do.
Issue tracking
Reported problems become tracked items with status, priority, and an assignee — nothing gets lost in chat history.
Customer notes & tags
Attach private notes and tags to customers so context carries across conversations and teammates.
Analytics, control & security
Measure everything; lock down who touches what.
Conversation analytics
Volume, resolution rate, and message trends over time — AI and human activity charted separately.
CSAT & star ratings
Customers rate conversations; AI and human ratings are tracked separately so you know which side needs work.
Response-time tracking
See exactly how fast conversations get answered — the AI's ~3-second replies and your team's response times alike.
Widget theming
Every color in the widget — bubbles, header, buttons, backgrounds — is configurable, plus your logo and welcome message.
Two-factor authentication
TOTP-based 2FA with recovery codes and login-attempt throttling protects dashboard accounts.
Privacy by design
Encrypted in transit, access-controlled storage, and your content is used only to answer your customers — never sold or shared.
Why teams switch to Botvee
See how Botvee stacks up against traditional AI agent solutions.
Built for real businesses not just demos
See how different industries use Botvee to automate conversations, capture leads, and improve customer experience.
Digital Agencies
Capture and qualify leads from client websites 24/7
Generate more leads without manual follow-up
E-Commerce
Answer product questions and support customers instantly
Reduce repetitive support queries
Financial Services
Assist users with onboarding and common queries
Provide fast and reliable responses
SaaS Companies
Handle support, onboarding, and product questions
Improve user experience and retention
Healthcare
Manage appointment queries and FAQs
Save time on routine questions
Education
Respond to student inquiries and course questions
Provide instant support at scale