1. What are cookies?
Cookies are small text files placed on your device (computer, smartphone, or other) when you visit a website. They help websites remember information about your visit, which can make your next visit easier and the site more useful.
2. Which cookies do we use?
We use the following types of cookies:
- Strictly necessary: Required for basic site functionality (e.g., session, authentication). These cannot be turned off in our systems.
- Performance & analytics: Help us understand how visitors interact with the site (page views, error reporting, performance). Example: Google Analytics cookies.
- Functional: Remember user choices (language, preferences) to improve your experience.
- Advertising & targeting: Used to deliver relevant advertisements and limit ad frequency. These may be set by third parties.
3. Third-party cookies
We may allow third-party services (such as analytics or advertising providers) to set cookies on our site. These services have their own cookie policies and may use the data they collect in accordance with their terms.
4. How long do cookies last?
Some cookies expire when you close your browser (session cookies). Others remain on your device for a set period (persistent cookies). The lifetime depends on the cookie — typically from a few minutes to up to 2 years for certain advertising cookies.
5. How to control or delete cookies
You can control cookies through your browser settings. You may delete cookies, block cookies, or receive warnings before a cookie is stored. Note that blocking or deleting cookies may cause some parts of the site to stop working correctly.
Common browser cookie settings:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Edge: Settings → Cookies and site permissions
- Safari: Preferences → Privacy
6. Your choices
When you first visit the site, a cookie banner allows you to accept or decline non-essential cookies. You can change your consent at any time by clearing cookies or using the controls in this page (or the browser settings).
7. Changes to this policy
We may update this Cookie Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised.
8. Contact us
If you have questions about our cookie practices, contact us at hello@smartchat.com or visit our Contact page.