Botvee is an AI customer support agent for e-commerce and SaaS businesses. It trains on your website content and documents, answers customer questions on your website, WhatsApp, Instagram, Messenger, Telegram, Discord and email, captures and qualifies leads, books meetings, and hands complex conversations to your human team with full context.

How long does it take to set up Botvee?

Most teams are live in under 5 minutes. Enter your website URL or upload your documents, adjust the tone and colors to match your brand, then install with one line of code or the WordPress plugin.

Do I need any coding knowledge?

No. Botvee is fully no-code. Training, lead capture rules, booking setup, and channel integrations are all managed from a visual dashboard. Installation is a single copy-paste snippet, or one click with the WordPress plugin.

Can Botvee hand off conversations to human agents?

Yes. When the AI detects a complex query, a frustrated customer, or an explicit request for a person, it escalates to your team with the full conversation history. Agents reply from a shared inbox, and the AI resumes when they're done.

Which platforms and channels does Botvee support?

Botvee works on any website via a one-line script, with a dedicated WordPress plugin and Shopify integration. Conversation channels include web chat, WhatsApp, Instagram, Messenger, Telegram, Discord and email (Gmail or any inbox), plus Google Calendar for bookings and Google Sheets for lead export.

Does Botvee work for online stores?

Yes. For Shopify and WooCommerce stores, Botvee checks order status, recovers abandoned carts, confirms cash-on-delivery orders, and sends back-in-stock alerts — in addition to answering product and shipping questions.

Is my data secure with Botvee?

All data is encrypted in transit with TLS, and integration tokens are encrypted with AES-256. Accounts are protected by two-factor authentication and role-based access controls. Botvee follows GDPR-aligned data handling, and your content is used only to answer your customers — never sold or shared.

How much does Botvee cost?

Every account starts on the Free plan: 500 credits every month, renewing on their own. Paid plans start at $6.99 a month (Starter, 5,000 credits) and go up to $189.99 (Pro Plus, 300,000 credits), with 20% off yearly. An AI reply uses 10 credits and a team message 2; extra packs of 1,000 credits start at $1.

AI sales and support agent for online stores

Stop losing sales to slow replies. Answer every customer in seconds.

Botvee learns your store, then replies on WhatsApp, your website and email, day and night. It recommends products, checks order status, confirms COD, and hands the hard ones to your team.

Start for free Book a demo

500 free credits every month
Live in minutes

From early customers

“It trained itself on our business… and started answering customers exactly what they needed.” — Sajjad Haider, business owner

9:41

Noor Apparelonline

Today

Assalam o alaikum! Eid ke liye embroidered suit chahiye, 5000 se kam 🙏9:41 PM

Botvee AIWalaikum assalam! Ye do Eid ke liye sab se zyada pasand kiye ja rahe hain:

Sage embroidered suit

PKR 4,450PKR 5,200

Plum embroidered suit

PKR 4,900

9:41 PM

Message

In this chat, Botvee

Recommended 2 products
Took order #4532
Confirmed the COD

Example conversation, played live

Answers your customers wherever they message you

WhatsApp
Instagram
Messenger
Your website
Shopify
WordPress
Telegram
Gmail
Discord
Google Calendar
Google Sheets
WhatsApp
Instagram
Messenger
Your website
Shopify
WordPress
Telegram
Gmail
Discord
Google Calendar
Google Sheets
WhatsApp
Instagram
Messenger
Your website
Shopify
WordPress
Telegram
Gmail
Discord
Google Calendar
Google Sheets
WhatsApp
Instagram
Messenger
Your website
Shopify
WordPress
Telegram
Gmail
Discord
Google Calendar
Google Sheets

The problem

Same question. Two endings.

A customer messages your store at 11:48 PM. Watch the same night play out twice, at the same time: without Botvee, and with it.

Example conversation, played on a loop

What you get back

Where your store loses time, money and effort

Three problems every online store knows, and how Botvee takes each one off your hands.

Saves time

A store owner · before Botvee

“I wake up to unread messages, and some of those customers have already bought from someone else.”

With Botvee · every day since

Every customer gets an answer in seconds, even at 2 AM

Botvee never sleeps. It answers the moment a message arrives, and checks the order status in your store by itself.

Nights, weekends and holidays covered
No customer left waiting until morning

About 3 seconds to a replySee how it works

A day at your storeExample

Midnight to midnight

12:00 AM

Your team

9 AM to 6 PM

Botvee

All 24 hours

12 AM6 AM12 PM6 PM12 AM

1:15 AMDo you deliver to Multan?
6:40 AMCan I change the size?
11:48 PMWhere is my order #4521?

All three answered while your team was offline

Saves money

A store owner · before Botvee

“A parcel comes back unopened. I paid the courier both ways for an order the customer never really wanted.”

With Botvee · every day since

No more paying couriers for parcels nobody wanted

Before a cash-on-delivery order ships, Botvee asks the customer on WhatsApp to confirm it. If they cancel, the parcel never leaves your shop.

One tap for the customer: Confirm or Cancel
Abandoned carts get a reminder on their own

Plans from $6.99 a monthSee how it works

COD orders, confirmed on WhatsAppExample

Sent to the customer as soon as the order comes in:

✅ Confirm Order❌ Cancel Order

#4532PKR 4,450Asked on WhatsAppShips today
#4533PKR 3,200Asked on WhatsAppNot shipped
#4534PKR 11,900Asked on WhatsAppShips today

Confirmed, ready to ship

Stopped, no courier fee

Saves effort

A store owner · before Botvee

“My team answers “where is my order?” all day, and the real problems have to wait.”

With Botvee · every day since

The everyday questions answer themselves

Show Botvee your website once. It handles the questions you get every day and only sends your team the chats that truly need a person.

Your team sees only the chats that need them
No code, and no training manual to write

Live in minutesSee how it works

Today's questionsExample

Where is my order?
Do you deliver to my city?
What is the return policy?
My parcel arrived damaged

Waiting for the first question of the day

How it works

Live on your store in three steps

Show it your website, connect a channel, and it starts answering. Pick a step, or let it play.

Knowledge baseExample

noorapparel.pkTrain

Pages read

0 of 39

Products found

Shipping and delivery/shipping-and-delivery
Returns and exchange/returns-and-exchange
Size guide/size-guide
84 products/collections/all

Ready to answer. Retrain any time your site changes.

That is the whole setup.

500 free credits every month

Try it on your store

Why you can trust the answers

It checks your store before it answers

Botvee does not make things up. Before every reply it looks at the real thing — your products, your orders, your calendar — and answers from that.

Volt Gadgets·Electronics shop

A shopper wants earbuds for the gym

Customer asks

Wireless earbuds ya headphones, 15,000 tak, gym ke liye

Botvee checks

The shop's products and stock

Wireless earbuds · black

PKR 6,490 · In stock

Over-ear headphones

PKR 12,900 · In stock

Botvee replies

Both of these are in stock under PKR 15,000. The earbuds are sweat-resistant, so they suit the gym.

Because it read the catalogue, it never suggests something that is sold out or over budget.

See how it works

Hearth & Home·Home decor shop

A customer asks about an order

Customer asks

My order #4521 hasn't arrived yet

Botvee checks

The order in the shop's system

Order #4521

Shipped

Rattan table lampAyesha K. · PKR 5,600 · COD

Status from your store · updated 2 days ago

Botvee replies

Your lamp was shipped on Monday. Orders usually arrive in 2–3 working days.

Because it read the order in your store, it gives the real status, not a guess.

See how it works

Glow Studio·Beauty studio

Someone wants an appointment

Customer asks

Can I book a facial on Saturday?

Botvee checks

The studio's Google Calendar

Saturday

Google Calendar

2:00 PMFacial · Sana R.
3:00 PMManicure · Hira M.
4:00 PMFree

Botvee replies

Saturday 4:00 PM is free. Shall I book the facial under your name?

Because it checked the calendar, it only offers a time that is really free.

See how it works

Example conversations from three example shops. The products, order and calendar are each shop's own.

You stay in control

Your team sees it all in one place

Every chat, order and lead, whichever channel it came from. Click around, it is the real layout.

botvee.ai/dashboard/inbox

DashboardInbox

Sample data

Search conversations

Ayesha Khan

Store assistant · ayesha.k@gmail.com

Sara is live

Mera order #4521 kahan hai? It was supposed to come yesterday.

Your order #4521 was shipped on Monday. Orders to Lahore usually arrive in 2–3 working days.

Botvee AI · 3s

The last parcel arrived damaged. Can I talk to someone?

Handed to your team with the full conversation

Hi Ayesha, Sara here. I've marked this one to be packed with extra care and added a free replacement bag. Sorry about last time.

Sara · your team

Reply to Ayesha…

Every chat from every channel, with who is handling it

Sample data

Your widget, your brand

It looks like your store, not like ours

Customers should feel they are talking to your shop. Give the chat your name, your logo and your colour, and it matches your site. Try it:

Store name

Logo

Upload yours

Your image stays in your browser. It is only used for this preview.

Brand colour

Custom

yourstore.com

Noor ApparelAI assistant · Replies in seconds

Type your message...

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botvee.ai

An example shop, with the Botvee widget open on it

From our customers

What they say, and what it connects to

From our customers

“Botvee AI is a genuinely problem-solving product. What impressed me most is that it trained itself on our business without us having to scrape or manually upload all our product data — it just learned everything and started answering customers exactly what they needed, accurately every time. And the pricing is honestly amazing for what you get.”

SASajjad HaiderBusiness Owner, Verified Customer

Connects to