Dashboard Overview
TourYour dashboard is where you build your AI agent, read chats and change settings. This page explains what is in the side menu, so you always know where to go. Read it once when you first sign in.
Dashboard map
- Main
- OverviewPlaygroundMy AI AgentsInboxIntegrations
- AI Agent
- My AI AgentsAgent SettingsProducts RankingCustomizationKnowledge Base
- Conversations
- All ChatsSupport TicketsEmail InboxEmail AILeadsBookingsFeedbackTask Monitoring
- E-commerce
- Browse AbandonmentRecoveryStock AlertsCOD ConfirmationOrder Details
- Intelligence
- AnalyticsVisitors
- Account
- NotificationsTeamBillingSettingsPartner ProgramExplore Features
- Help
- Help Center
Before you start
- A Botvee account — Sign in at botvee.ai
- Nothing else — Every part of the menu works on a new account, even if it is empty
The side menu
| Group | What is there |
|---|---|
| Main | Overview, Playground, My AI Agents, Inbox, Integrations |
| AI Agent | My AI Agents, Agent Settings, Products Ranking (if switched on), Customization, Knowledge Base |
| Conversations | All Chats, Support Tickets, Email Inbox, Email AI, Leads, Bookings, Feedback, Task Monitoring |
| E-commerce | Browse Abandonment, Recovery, Stock Alerts, COD Confirmation, Order Details |
| Intelligence | Analytics, Visitors |
| Account | Notifications, Team, Billing (Plan & Invoices, Usage, Add-ons), Settings, Partner Program (approved partners), Explore Features |
| Help | Help Center |
Click a group name to open or close it. Press Ctrl K (⌘K on Mac) to search every page.
How to find your way around
- 1
Start on Overview
It opens when you sign in and shows this week’s chats, visitors and active AI agents, response times, recent activity and how your team is doing
- 2
Build in AI Agent
Create agents, teach them and change how they behave and look
- 3
Answer in Inbox
Chats waiting for a person appear here with a counter, so you never miss one
- 4
Connect in Integrations
Add your website, WhatsApp, email and Google tools
- 5
Switch on extras in Explore Features
Turn on only the features you use, so the menu stays short
Explore Features
Some features are switched off until you need them. Turn them on at Dashboard → Explore Features, and they appear in the side menu straight away. Turning one off hides it again; nothing you saved is deleted.
Checking your connections
Open Dashboard → Integrations. The “N connected” link at the top, or “Manage” next to “Live now”, opens the Connected page. It shows your channels, your Google account and which agent answers each one. A card marked “Action needed” or “Expires soon” needs you to reconnect it.
Good to know
- Items marked PRO need a paid plan. Click one to see which plan unlocks it
- Team members only see the agents you assign to them, and never see billing
- Your credits for the month show in the menu, so you can see at a glance how much is left
Tip
Items marked PRO in the side menu need a paid plan. Click one to see which plan unlocks it.
Can’t find what you are looking for? Contact support
