Usage & Add-ons

Billing

Usage shows what you have consumed this cycle. Add-ons let you buy more of one specific thing without changing plan.

What Usage tracks

AI messages used vs your monthly allowance
Human messages sent by your team
AI Agents in use vs allowed
Team seats occupied
Storage consumed by documents and knowledge base
The date your cycle resets

Add-ons

Add-on	What it does	Notes
AI Agents	Expand your presence with additional agents	Each has its own settings and channels
Conversations	Additional quota for combined AI and human messages	Stacks on top of your plan
Team seats	Add more people to handle conversations	Assigned per agent
Storage	Extra space for documents and knowledge base	From $1 per 50MB per month

Buying one

1
Open Dashboard → Billing → Add-ons
2
Select the add-ons and quantities you need
3
Review the calculated total
4
Re-authenticate
add-on purchase is a protected action
5
Complete checkout; the extra quota applies immediately

Billing

Dashboard → Billing holds your current plan, payment method, invoices and plan changes. Invoices are downloadable, and upgrades take effect straight away.

Important

Watch your AI message count near the end of a cycle. When it runs out the agent stops replying until you top up or the cycle resets.